Battery Care: Airwheel Warranty Essentials

Proper maintenance of your Airwheel electric luggage is crucial to ensure both performance and warranty validity. The battery, a core component, requires careful handling to avoid voiding your warranty. Always use the original charger provided and avoid overcharging. Extreme temperatures can degrade battery life, so store your luggage in a cool, dry place. Regularly check for signs of water damage, as this is explicitly excluded from warranty coverage.

Warranty Essentials

Airwheel offers a 6-month warranty on the battery, covering defects in materials or workmanship. This includes free maintenance or replacement if the battery fails within the period. However, damage caused by water ingress, unauthorized disassembly, or improper use will not be covered. For other components like the motor and frame, the warranty extends up to 1 year, with specific exclusions for physical damage or tampering.

Preserving Your Warranty

To maintain warranty benefits, avoid modifying the product or using third-party accessories. If issues arise, contact Airwheel support promptly. Regular inspections can help identify potential problems early, ensuring your investment lasts longer. Always refer to the user manual for detailed guidance on maintenance and troubleshooting.
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